Cancellation Policy & Warranty Policy:
"Non-refundable" means that the amount will be charged on the day of booking, and cancellation is non-refundable.
Types of Information Gathered
There are three primary types of information provided by Voulas Apartments customers. The definitions and treatments of these types are as follows:
Financial Information - Financial Information - Payment information gathered during the online booking process and reservation request - including but not limited to, credit card numbers, financial institutions, and expiration dates is considered Financial. This information is not distributed under any circumstance.
Personal Information - Data that customers provide to Voulas Apartments through various methods of communications is considered personal information that is stored and managed for Voulas Apartments internal use. Personal information includes, but is not limited to, name, address, address, phone number, fax number, email address, as well as questions answered on survey or registration forms. This information is not distributed unless required by law.
Security
We collect Information only in a manner deemed reasonably necessary to serve our legitimate business purposes and comply with our legal obligations. We safeguard our Customers' personally identifiable information by using industry standard practices. Although "guaranteed security" does not exist either on or off the Internet, we make commercially reasonable efforts to make our collection of such Information consistent with all applicable laws and regulations.
Currently, our Web sites utilize a variety of different security measures designed to protect personally identifiable information from unauthorized access by users both inside and outside of our company. This allows for utilization of Secure Sockets Layer, which is a method for encrypting data. This protects confidential information - such as credit card numbers and online forms - from loss, misuse, interception and hacking.
Order
If you make a reservation through our online reservation system or a booking form, we will collect and store your name, address and other basic information about you for the purpose of reserving the hotel accommodations. This information is used for Contact purposes. Our online reservation section does record financial information such as credit card number and is protected by our secure server. If we have trouble processing an order, the contact information provided is used to get in touch with the user.
Cookies
Like many companies, we may use a technology called "cookies" to enhance your experience on our site. The cookies Olive Green Hotel uses do not contain any personally identifiable information and cannot profile your system or collect information from your hard drive. You are not identified by name or e-mail address, just by a unique string of numbers that we assign the first time you come to our site.
Log Files
We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
Policy Changes
The Policy in effect at the time of each visit to a Brand Web site applies to that visit. However, we may change or terminate this Policy at any time without prior notice by posting an amended version of the Policy on our Web site and providing you with the ability to opt out of any new, unanticipated uses of Information not previously disclosed in the Policy. Please check our Policy each time you visit our Web site or more frequently if you are concerned about how your Information will be used.
